The Kroc Center provides a safe environment for your child while you participate in any activity in the facility. In order to keep our guests safe, we ask that you follow these rules when utilizing the Child Watch Areas.
Staff Training and Preparation Information
TSA/Kroc Center Child Watch Staff have are trained in the following in preparation of working with children:
- Pass The Salvation Army (TSA) Background Verification Check.
- Complete a TSA application and rigorous interview process by Kroc Center management.
- Attend and certify in the TSA Child Watch Safe from Harm education program.
- Have current infant, child & adult CPR and First Aid Training.
We encourage all parents to take a few minutes to introduce themselves and their children to the staff. Please inform staff of any additional needs your children may have.
Child Watch Expectations and Procedures
Kroc Center employees and volunteers will supervise the children in the Child Watch center. If no children are present, the center may close up to 30 minutes early with permission of the Manager on Duty. Rates and hours are subject to change with at least a 14 day notice. Any exceptions to our policies require written authorization from a management representative. Any violation of guidelines could result in the termination of privileges. It is our expectation and desire to facilitate a safe and enjoyable experience for parents and children and thus we require:
- Child Watch staff must be on duty prior to children being dropped off.
- Prior to first use, the Child Watch Center Registration Form must be completed and signed.
- All space is on a first come, first serve basis (based on available child to staff ratio availability and room capacity)
- There is a limit of 9 children per staff member in the Child Watch area – 2 infants (not stable walking) per staff member and infants are included in the total children count. This is for the child’s safety. If the child area is full please check back in 15 minutes to see if there is an opening.
- All children participating in the Child Watch area must be signed in and out by a parent/guardian.
- Child Watch is available (during posted hours) while the parent/guardian is using the facility or participating in programming. Parents/guardians must remain in the facility.
- Snack-free zone due to allergy concerns. Child watch will not provide snacks and snacks from home will not be permitted.
- Drinks are allowed in labeled spill-proof containers provided by the parents.
- Parents are expected to diaper their children or take them to the bathroom before dropping off.
- In the event a diaper change is needed, a consent form must be signed and changing supplies (including diapers and wipes) should be provided from home. There is a $1.00 charge for each use if Kroc supplies are used.
- If the child is not adjusting to the Child Watch space within 15 minutes the parent will be notified by cell phone or over the intercom and required to assist in soothing their child.
- The same parent/guardian who dropped the child off must pick the child up, or be reflected as a guardian in the members’ account.
- Parents should clearly label all belongings with their first and last name; we cannot be responsible for items left behind.
- Due to safety concerns, toys, money, or large blankets from home are not allowed. Electronic games will be allowed, but we are not responsible for lost, stolen, or broken items.
- Children who harm others (including, but not limited to biting, scratching, hitting, spitting, etc) may be asked to leave for the day. Children involved in more than three incidents may be suspended or not be allowed to use RJ’s Depot; the length of time will be determined by the Kroc Center Management team. If the child is prone to aggressive behavior, please notify staff. Each consistent discipline problem will be addressed on an individual basis.
- Children who exhibit the symptoms of sickness will not be allowed into Child Watch and will be removed if symptoms appear. Symptoms may include: fever of 100 degrees in the last 24 hours, vomiting within the last 24 hours, diarrhea, green nasal discharge, eye discharge or pink eye, or head lice.
- If child appears sick child needs to come with a doctor’s note authorizing that the condition is non-contagious (allergies, etc).
- If medication has been prescribed a full 24 hours of treatment must be complete before returning to child watch.
- Please notify Child Watch staff as soon as possible if your child contracts any communicable disease and when it appeared. Suspected exposure to any communicable disease in Child Watch will be posted notifying parents of disease and dates of exposure.
Checking In & Out
Please have your child use the restroom before coming into child watch. Do not leave your child with a dirty diaper. You can check your child’s diaper and do a quick change if necessary. If your child is nursing, please nurse before leaving your child. If your child needs special accommodation, please call 920.544.4955 at least seven days prior to your visit.
- Members and non-members bring their member card or driver’s license when checking in a child to Child Watch. In order for us to release a child to an adult, staff may ask the adult to present a photo ID if ID tags are not presented.
- Staff will issue ID tags/badges to your child. This ensures safety for the children during an emergency evacuation.
- You must sign your child in and out, and document the time each time you use the Child Watch Center.
For more information, review our facility policies, safety information, and Code of Conduct.